Skip Nav

Contact Us

Iowa Bankers Mortgage Corporation Contact Information

Monday – Friday, 8:00 AM – 5:00 PM
515-286-2900 or toll free 1-800-873-9667
Fax: 515-286-4210
E-mail: servicing@ibmc.com

To request information or to assert an error, you must contact us in writing at this address:
8901 Northpark Drive
PO Box 6220
Johnston, IA 50131-6220

Drop-Box

The IBMC payment drop box titled ‘IBMC PAYMENTS’ is located at our office on 8901 Northpark Drive in Johnston. The drop box is on the east side of the building.
If you are mailing a payment, please use the coupons and envelopes provided.

Correspondence mailing address

Iowa Bankers Mortgage Corporation
Attn: Loan Servicing
PO Box 6220
Johnston IA, 50131-6220

For overnight or courier deliveries

Iowa Bankers Mortgage Corporation
Attn: Loan Servicing
8901 Northpark Drive
Johnston IA, 50131

Insurance

Questions or changes to your insurance?
Submit updates and information on your policy here.
E-mail: insurance@ibmc.com

Property Damage

If you have an insurance claim check question.
E-mail: claims@ibmc.com

Property Tax

Provide supporting documentation regarding your property taxes
E-mail: tax@ibmc.com

Mortgage Assistance

Discover options and alternatives if you’re experiencing a financial hardship.
E-mail: lossmitigation@ibmc.com